Another Zaption update

I feel determined to make this Zaption thing work! I've been emailing a woman named Fiona in their Help Center. Here are the last two emails from her:

Hi Judy,

Thank you for the extra information! Our developers looked into this and it seems to be a problem with Internet Explorer 9. The current version of this browser is Internet Explorer 11. Are you able to update the browser? Our developers will try to fix this issue on IE, but a browser upgrade may be an immediate fix.

I'll keep you posted :)

Thanks! Fiona

Hi Judy,

I just wanted to let you know that the issues associated with the IE9 browser should be resolved. Please let me know if you are still seeing unexpected behavior or have any other questions - I'm happy to help :)

Thank you again for your patience! Fiona

I think the lesson here is to ask for help if you need it!!